More five-star reviews. A higher rating. None of the work.
Toppi answers every review and invites happy guests to leave one — personally, in your tone of voice — so your rating climbs and guests choose you. More trust, less stress.
The problem
Your rating decides the booking — before the guest arrives.
Before a guest books, they read your reviews and check your rating. How many, how recent, and how you respond all decide whether they choose you or scroll on. Keeping up with every review, in a voice that sounds like you, is a job nobody on a busy floor has time for.
Reviews decide the booking
Guests trust other guests. Your rating and replies are often the first impression you make.
Silence reads as 'don't care'
An unanswered review, good or bad, tells the next guest you're not paying attention.
Happy guests forget to review
A guest who just had a great time is your best reviewer — if you ask while it's fresh.
Generic replies backfire
Copy-paste responses are obvious, and they erode the trust a review should build.
The solution
More reviews and a higher rating that convinces guests to choose you.
Every review answered, in your voice
Each review gets a timely reply that sounds like you and references what the guest actually said — never copy-paste.
- Personalised replies, never copy-paste
- References what the guest actually said
- Replies sent within hours, not days
More five-star reviews from happy guests
By asking the right guests at the right moment, your stream of genuine five-star reviews keeps growing.
- Automatic, well-timed review invitations
- QR codes and follow-up messages for happy guests
- A steady, growing stream of genuine reviews
A higher rating that wins the booking
More recent, positive reviews lift your average — and a higher rating is what tips a deciding guest your way.
- Recent, positive reviews lift your average
- A stronger rating tips undecided guests your way
- Tracked and reported month over month
A reputation strategy, not just replies
Toppi turns reviews from a chore into a system that compounds your reputation over time.
- Turns reviews into a compounding asset
- Flags recurring guest feedback themes
- Backed by hospitality-trained review specialists
The result: a smart system that grows your visibility and makes the results clear.
Guests search differently than they used to. They compare on Google, Apple Maps, social media, and increasingly through AI platforms. Toppi keeps your online basics right, everywhere.
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Lagere marketingkosten dan traditionele marketing agencies
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Minder werk per week aan content, updates & reputatie
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Vaker zichtbaar als gasten nog geen keuze hebben gemaakt
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Meer 5-sterrenreviews van echte gasten
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Meer reserveringen en route-aanvragen
Dit zijn de gemiddelde resultaten van horecazaken die met Toppi werken
